FREQUENTLY ASKED QUESTIONS
Who is eligible for care?
When the school opens, the focus will be on providing care for the Faubion and Concordia student populations. In subsequent phases, we will work to provide care to Faubion and Concordia faculty and staff, and then ultimately to Faubion families.
How do students schedule an appointment?
Appointments can be scheduled by calling the clinic during business hours, Mon-Fri, 7 a.m.-4 p.m. at: 503-916-5908.
How will the Wellness Center be staffed?
It will be staffed by a primary care team that includes a medical director, a dentist, 2 nurse practitioners, 2 licensed practical nurses (LPNs), a dental assistant, dental hygienist, and registration staff.
Will insurance plans other than Kaiser Permanente be accepted?
Kaiser Permanente will bill each patient’s insurance company. Accepted insurance will include government sponsored insurance such as Medicaid and Medicare, Oregon Health Plan, Kaiser Permanente, and other commercial health insurance providers.
What if a student/family doesn’t have insurance or can’t pay?
Students will receive care at the Wellness Center regardless of their insurance status or ability to pay. A Kaiser Permanente financial counselor has been assigned to support Faubion and Concordia students. If needed, this counselor can screen families for available programs including Medicaid and Medicare as well as identify other appropriate resources.
How will payment and billing be managed?
Clients will be asked for payment at the time of service depending on their insurance status and carrier. Unaccompanied minors will not be asked for payment.
What forms of payment will be accepted?
Any major credit or debit card, including HSA cards. We will not be able to accept checks, cash, or money orders.